Privacy Policy

TechnoServe values individual privacy and wants to give our website visitors the opportunity to know what information we collect about them and how they can limit the use of personally-identifiable information beyond the purposes for which they first provided it. At all times, however, TechnoServe reserves the right to disclose information if required by law or to comply with valid legal process (such as a search warrant, subpoena or court order), to protect TechnoServe’s rights or property. 

Data We Collect and How We Use It

Personally Identifiable Information

We collect your email address if you communicate with us by email, as well as other information that you might supply voluntarily, such as survey information.

If you make a donation on our website, we will also ask for your credit card number or other account number you wish to be charged, as well as your name, address, phone number and e-mail address.  We do not give out your credit card or other account information to third parties unless you authorize us to do so or if it is necessary to process your donation and to verify payment data. By making a donation and/or purchase, you consent to us providing your financial information to our service providers and other third parties as we determine necessary to process the transaction, such as Internet payment processing services and/or credit card processing services.

How we use your Personal Information

TechnoServe may use your personal information to do the following:

  • Send you e-newsletters via e-mail
  • Contact you about our events via e-mail
  • Gain your input through surveys via e-mail
  • Create additional communications and activities that further TechnoServe’s mission via e-mail   

TechnoServe does not rent, sell, share, exchange or give any donor personal information originally received through our website.

In order to increase our base of support and keep our costs low, TechnoServe sometimes exchanges a segment of our mailing list, including donor information collected offline, with other carefully selected organizations. At least once a year, we will inform all offline donors who are eligible to be included on the exchange list, and give them an opportunity to opt out of future exchanges. You can opt out of this exchange at any time by e-mailing us at or calling 1-800-99-WORKS and providing your complete name and address.

Children’s Privacy

TechnoServe does not knowingly collect personal information from children under the age of 13. If TechnoServe finds out that it has personal information about a child under age 13, TechnoServe will take prompt and reasonable steps to delete it.

Cookies & Computer-Related Information

TechnoServe does not, as a general matter, collect personal information, such as the names or mailing addresses of visitors to our website, unless that information is voluntarily provided. However, our web server automatically collects information from your computer and navigation patterns when you visit our site, including your Internet Protocol (IP) address, the computer’s operating system, the type of browser you use, and the specific web pages visited during your connection. We may also track data such as the total number of visits to our website and the number of visitors to each page of our website.

We may use this information, in aggregate form, for system maintenance and to better understand how our visitors use our site and services so that we can make them better.  TechnoServe may also share statistical or demographic information in aggregate form with third parties for marketing or research purposes. This aggregate data will not contain any information that personally identifies you.

Interest-Based Advertising

TechnoServe incorporates remarketing by using third party vendors (such as Google) to display content specific advertisements to visitors who have previously visited the TechnoServe website. TechnoServe and other third-party vendors, including Google, use first-party cookies and third-party cookies together to inform, optimize and serve ads based on a user’s past visits to the TechnoServe website.

Remarketing is a way for TechnoServe to connect to TechnoServe supporters based upon such users’ past interactions with TechnoServe. Third-party vendors (such as Google) may show TechnoServe ads on other sites on the Web. You may opt-out of this use of cookies by visiting the following sites:

If you choose, you may opt out by turning off cookies in your browser. You may opt-out from being tracked by Google Analytics by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser, by visiting:

Finally, you may opt out by turning off cookies in the preferences settings in your browser.

How You Can Control and Update Data About You

We want to be sure that we keep only the most accurate and up to date information about you in our records.  Therefore, whenever you believe that your contact information needs to be updated, you may email us at to correct or update your contact information.

You may opt out from receiving e-mail communications, mailers, or telephone contacts from TechnoServe by contacting us at or call 1-800-99-WORKS. E-mail messages also will provide you with an opportunity to opt-out of receiving e-mail messages. Please note that changes to your preferences may not be effective immediately.

Other Websites

TechnoServe’s website may include links to other websites operated by third parties. Those websites may have their own privacy policies or no policy at all. Other websites might use personal information differently than our policy permits. We strongly encourage you to review the privacy policies of any site before providing any personal information. 

Data Integrity and Security

TechnoServe has a layered security in our systems. All online transactions are encrypted using SSL (Secure Socket Layer) before transmission. On secure pages, the website address in the address bar at the top of the browser screen starts with an "http" instead of an "http". All databases containing personal information are securely stored and only accessed by authorized personnel. Please be aware that despite our best efforts, no data security measures can guarantee 100% security.

Changes to this Privacy Policy

TechnoServe may update this TechnoServe Privacy Policy at any time. By visiting TechnoServe’s website, you agree that your visit is governed by this Privacy Policy. Any revisions will be effective on the date of posting to the website. You should periodically visit this page to review the current terms.

Contacting Us

To contact TechnoServe with any questions or to request corrections to personal information, please e-mail or call 1-800-99-WORKS.

Revised January 15, 2016